Contact
Have a question about the alerts, your subscription, or getting started? We'd love to hear from you.
General enquiries
Questions about plans, features, or getting started
Bug reports
Something isn't working as expected? Let us know
Trading questions
Questions about the trading strategy or bot logic
Prefer email? Reach us directly at [email protected]
Building on the Signals API? Check the documentation first — most integration questions are answered there.
Response time
We typically respond within 1–2 business days. For urgent issues affecting live trading, please include “URGENT” in your subject line and we'll prioritise it.